TRAVEL UPDATE
SAFE SANCTUARY FOR ALL

We are committed to our team and guests’ safety, health, and well-being. We closely monitor the local government’s regulations, public health advice,
and the World Health Organization guidelines so that our Villas continue offering a safe sanctuary and relaxing eco-luxury pool villa retreat.
Please find the list of measures and procedures we are taking at Janjisurga below
(**subject to change based on local government regulations and policies):
BOOKING
We offer flexible booking terms and conditions and have updated the policy accordingly. Please get in touch with them for bookings made via Travel Agentor made online through our booking partners (e.g. Booking.com, Agoda, Expedia, Traveloka, or Tiket.com).
PUBLIC AREAS
We adhere to comprehensively applying the health and safety procedures requested by the local authority and government. For example, disinfection kits are placed in public areas for guests to access quickly. We have also increased the frequency of cleaning public areas with appropriate disinfectant.GUEST ROOMS (VILLAS)
Each villa will be thoroughly cleaned on every arrival and daily basis, referring to the best industry standards and practices of sanitizing procedures with appropriate disinfectants. In addition, all guest amenities are sanitized, and towels or linens are washed at a sufficiently high temperature.PAVILION
Most of our pavilion areas are open-air. We follow the health protocols, the sanitation procedures and ensure a safe distance between tables.Our Kitchen team follow strict preparation and operational hygiene standards.
MANAGEMENT AND TEAM
All of us at Janjisurga, management and team are trained accordingly to the official procedures directed by the local authority and government.Furthermore, implementing necessary hygiene guidelines is applied to ensure maximum safety, comfort, and well-being for all of us.
VISA TO ENTER INDONESIA
YOU NEED TO KNOW

FREE VISA FOR ASEAN (Association of Southeast Asian Nations):
- Free VISA for the 1st (first) 30 Days.
- Extension (maximum: 30 days) is available at IDR.500,000 per person.
1. Singapore | 6. Laos |
2. Malaysia | 7. Cambodia |
3. Thailand | 8. Myanmar |
4. Brunei Darussalam | 9. Philippines |
5. Vietnam | ** |
- VOA available at IDR.500,000 per person. Valid for 30 Days
- Extension (maximum: 30 days) is available at IDR.500,000 per person.
1. South Africa | 11. Belarus |
2. Albania | 12. Belgium |
3. The United States of America | 13. Bosnia Herzegovina |
4. Andorra | 14. Brazil |
5. Saudi Arabia | 15. Bulgaria |
6. Argentina | 16. Czech |
7. Australia | 17. Chile |
8. Austria | 18. Denmark |
9. Bahrain | 19. Ecuador |
10.Netherland | 20. Estonia |
21. Finland | 31. Cambodia |
22. Hong Kong | 32. Canada |
23. Hungary | 33. Colombia |
24. India | 34. South Korea |
25. The United Kingdom | 35. Croatia |
26. Ireland | 36. Kuwait |
27. Italy | 37. Latvia |
28. Iceland | 38. Liechtenstein |
29. Japan | 39. Lithuania |
30. Germany | 40. Luxembourg |
41. Maldives | 51. Peru |
42. Malta | 52. Poland |
43.Morocco | 53. Portugal |
44. Mexico | 54. Qatar |
45. Egypt | 55. Romania |
46.Monaco | 56. Russia |
47. Norway | 57. San Marino |
48. Oman | 58. New Zealand |
49.Palestine | 59. Serbia |
50. France | 60. Seychelles |
61. Cyprus | 71. Tunisia |
62. Slovakia | 72. Turkiye |
63. Slovenia | 73. The United Arab Emirates |
64. Spain | 74. Uzbekistan |
65. Suriname | 75. Ukraina |
66. Sweden | 76. Vatican |
67. Switzerland | 77. Jordan |
68. Taiwan | 78. Greece |
69. Timor Leste | ** |
70. China | ** |
IMPORTANT
- Please ensure that your passport is valid for at least 6 (six) months.
- A return ticket or travel to another country is required.
- VOA (Visa on Arrival) costs IDR.500,000 per person.
- You can pay VOA (Visa on Arrival) online with major credit cards via e-VOA system or upon arrival at designated Bank counter before the immigration checkpoint.
- An extension of the VOA is available. It is valid for 30 Days and costs IDR.500,000.
- You can extend your VOA at the nearest immigration office in Bali.